Carrier service phone numbers

Amtrust / Wesco Insurance

 877-490-2181  Pay by phone or register with Amtrust.com to pay online

Franklin mutual

800-336-3642  Pay by phone *

www.fmiweb.com ** Register online to work with your account online. ***

Call our agency for all customer service

Franklin Mutual website

Germantown Philadelphia Contributorship

  888-627-1752

www.contributionship.com

  

Call our agency for customer service

Mercury Insurance Company

800-503-3724 *

Allow 7-10 days for mailing,

or make phone payment . ***

  

Call our agency for customer service. 

Met auto and home

 800-422-4272

Pay by phone and policy changes. ***

  

Call our agency for customer service.

National General

Call our agency for customer service .***

Plymouth Rock

 (877)725-6423

  

Create log in at https://www.plymouthrock.com/

get id cards, pay bills etc. 

Get the app on your smart phone ***

available from google play and apple.

  

Call our agency for customer service.

Get the app now for iphone

Plymouth Rock Teachers

 877-725-6423 

  

Create log in at https://www.plymouthrock.com/

get id cards, pay bills etc. 

Get the app on your smart phone 

or,

  

Call our agency for customer service. ***

Plymouth rock service

Progressive Insurance

800-776-2436

Register and create an account with progressive.com *,***

payment can be made online, or by phone or    

Call our agency for customer service.

Progressive service

Travelers Auto customers

800-842-5075

Important notes:

   

* Pay by phone during business hours only. After hours please use web  site.
** Requires registration with company.
*** Call our office during office hours for assistance.
.


Helpful Payment tips

Tips to assist you regarding payments:

  

  1. All payments should reach the carrier PRIOR to the due date or cancellation date to avoid lapses and /or cancellations.
  2. If mailing your payment, allow adequate time for your payment to reach the carrier. In general we recommend 7-10 days.
  3. Most carriers will not allow you access to pay online or by phone after 12:01 am on the date of your due date. If you cannot access these other methods please call our office during office hours for assistance.
     
  4. Use the pay by phone or online systems available to you if you are close to your due date.
     
  5. Check your paperwork, many carriers allow online access to your information once you register with them.
     
  6. Check your policy packet carefully. Some carriers bill you by   mail, some provide your with payment coupons ( it is up to you to make your payments by the due date). If you elected e-bills, you must check  your email for e-bills.
     
  7. If in doubt, call our office, we can easily assist you! 


Benefits of the Plymouth Rock Assurance and  Progressive mobile apps include features like  the ID card, basic policy information, and payment feature to easily access their account. Customers can easily start a claim or request roadside assistance without having to call.
The Progressive mobile app, available through the App StoreSM or Google PlayTM,  It's easy to download and contains helpful information.